Shipping & Delivery

Our goal is to offer you the best shipping options, no matter where you live.

Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. The time frame for order delivery is divided into two parts:

 

Processing time:

Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 3–5 days.

 

In few situation there will occur when processing time takes longer because of weekends or during important holidays. We will send details to you if processing time is not finished yet. Also, you will receive confirmation mail that product processing is finished and ready to ship.

 

Shipping time:

This refers to the time it takes for items to be shipped from our warehouse to the destination.

 

US orders

All orders to United States is shipped via ePacket, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

 

For the AU:

We ship by ePacket and the order should arrive within 12-20 business days. Tracking and secure check out are provided for all orders.

 

For the UK:

Shipping methods used by us are Royal Mail Economy, ePacket, your order should arrive within 20-40 business days of shipping. Tracking and secure check out are provided for all orders.

 

For the FR:

Shipping methods used by us are Royal Mail Economy, ePacket, your order should arrive within 20-40 business days of shipping. Tracking and secure check out are provided for all orders.

 

For the GER:

Shipping methods used by us are Royal Mail Economy, ePacket, your order should arrive within 20-40 business days of shipping. Tracking and secure check out are provided for all orders.

 

For the rest of the world:

We offer worldwide shipping by ePacket to most countries. Your order shall arrive within 15-30 business days. Tracking and secure check out are provided for all orders.

 

PLEASE NOTE:

These are estimated delivery times and we cannot guarantee that you will receive your order in the timeframe stated above.

Unfortunately, shipping companies will vary in how fast/slow they can deliver your package.

Custom duties my be applied to customers after they receive product. They are responsible for paying them. This duties are not controlled by our web shop, customer country regulates all the duties.

Please be patient since the time it takes for delivery is completely out of our control.